Contact

M2 Pottery ("we," "us," or "our") is committed to protecting your privacy.  This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect.  

We collect the following information when you make a purchase:

• Your name (if provided during payment).

• Transaction details, such as the date, amount, and items purchased.

We do not collect or store other personal information.

2. How We Use Your Information.  

The information we collect is used to:

• Provide receipts for your purchases.

• Fulfill your orders and maintain accurate sales records.

We do not share, sell, or use your information for any other purpose.

3. Data Security.

We take reasonable steps to protect your personal information. Payments are processed securely through GoDaddy Payments or Etsy, and we do not store any payment details.

4. Cookies and Tracking 

Our website [m2pottery.com hosted on Google Sites] may use cookies or similar technologies to improve your experience.  You can disable cookies through your browser settings.

5. Your Privacy Rights 

You have the right to request access to the information we have about you or ask for corrections.  Please contact us at theclaycpa at gmail dot com for assistance.

6. Updates to This Policy 

We may update this policy from time to time.  Changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Us 

If you have any questions or concerns about this privacy policy, please reach out to us at: Email:  theclaycpa at gmail dot com.

Thank you for your purchase! As a small, self-employed potter, I take great pride in my handmade creations.  If you are not completely satisfied with your purchase, please review my return and refund policy below:

Eligibility for Returns:

Items can be returned within 7days of delivery.  To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

How to Initiate a Return:

Please contact me at theclaycpa at gmail dot com to initiate a return.  Include your order number and a brief description of the reason for the return.  I will provide you with instructions on how to return the item.

Refund Process:

Once I receive the returned item and confirm its condition, I will process your refund within 5 business days.  Please note that shipping costs are non-refundable, and you will be responsible for the return shipping costs.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact me within 48 hours of delivery.  I will work with you to resolve the issue, which may include a replacement or a full refund.

Exclusions:

Custom or personalized items are not eligible for return unless they arrive damaged or defective.

Contact Information:

For any questions or concerns regarding your order or this policy, please reach out to me at theclaycpa at gmail dot com.

Thank you for supporting my small business!